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CMDB and ITIL: Best practices for successful IT service management

CMDB and ITIL: Best practices for successful IT service management

Effective IT service management (ITSM) is essential for the success of companies. The Configuration Management Database (CMDB) and the ITIL (Information Technology Infrastructure Library) framework play a central role in this. These two elements help companies to manage their IT services efficiently, improve service quality and optimize operating costs.

Generation Z in the world of work: expectations and challenges

Generation Z in the world of work: expectations and challenges

The entry of new generations into working life brings with it fresh ideas, but also challenges. Generation Z often struggles with the reputation of being lazy, selfish and less committed to the world of work. However, as “digital natives”, they are also the first generation to have grown up with digitalization from the very beginning, who place high demands on their working conditions and expect a high degree of flexibility, modern technologies and an authentic corporate culture from their employers.

ITSM and ITIL as automation strategies

ITSM and ITIL as automation strategies

In a world characterized by constant technological development and digital transformation, IT Service Management (ITSM) and IT Infrastructure Library (ITIL) play a crucial role in the design and optimization of business processes. In this article, we take a look at the basics of ITSM and ITIL, particularly in the context of automation and digitalization.

Illustration eines Laptops mit Schloss umgeben von Zahnrädern und Diagramm als Motiv für ISMS und Compliance
Maximum security and efficiency: ISMS and compliance with i-doit

Maximum security and efficiency: ISMS and compliance with i-doit

Compliance and information security standards are critical tasks for organizations of all sizes. We take a look at two key concepts that help companies overcome these challenges: A powerful information security management system (ISMS) and a clear compliance tool that helps meet IT policies and standards as straightforwardly and clearly as possible.

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We will not only talk about us here, but above all provide interesting information about the transformation of IT with all its technological facets.


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We will not only talk about us here, but above all provide interesting information about the transformation of IT with all its technological facets.

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