i-doit consulting and support
Good advice from the i-doit partner of the year 2022 and 2023.
Professional i-doit support and first-class advice.
Investment-proof i-doit implementation and stable operation.
Design, training, installation and development for your perfect CMDB.
About
Our services around the CMDB i-doit
Consulting conception
becon advises you on the licensing and use of i-doit according to your requirements based on best practices. In addition to the design of the architecture, all future integrations of third-party applications, data interfaces, individual add-on developments and special security requirements are taken into account in a concept.
Training instruction
becon will train you before the i-doit installation. In doing so, the requirements understood in the concept are taken into account and exemplified. Thus, it is clear to all sides what can be expected from an implementation. Supplemental admin and operator training can follow an implementation.
Installation Customizing
becon carries out a well-planned installation of i-doit for you incl. all add-ons with focus on the add-ons Documents, VIVA and Analysis. In addition, becon takes over the customising – if required also according to complex criteria – as well as the implementation of application connections and security measures (encryption, anonymisation, data separation, secure data storage).
Integration development
becon integrates i-doit into your IT process landscape. The APIs for ticketing, monitoring, configuration management, identity management and SIEM are used. Integration examples: JDisc, OTRS, Zammad, Remedy, openITCOCKPIT, Icinga2, Sensu, openNMS, Zabbix, SaltStack, Active Directory. In addition, i-doit data can be imported, exported and synchronized, and individual add-ons can be developed.
Support operational support
becon supports you flexibly from classic support according to different performance levels, to a spontaneously callable annual contingent with guaranteed response times, to employee leasing (ANÜ) for the support of your company.
Industry expertise solutions
becon offers i-doit services across all industries. In the following industries becon has acquired specialist knowledge and developed specific best practices for i-doit: Information Technology, Telecommunications, Healthcare and Public Administration.
We would like to invite you to our ISMS VIVA2 workshop on November 13, 2024. Learn how to set up an Information Security Management System with i-doit.
Advantages
The advantages of i-doit – The 360° IT documentation software
i-doit is more than just the best open source based platform for IT Documentation. With an intelligent relationship model, the ability to model IT services, manage configurations to devices and applications, and visualize dependencies and statistics, i-doit becomes a business-ready CMDB.
360° IT Documentation
Individual rights system
Free definition of relationship models
Extensibility through a multitude of add-ons
Immediate operational readiness without time-consuming introduction
More cost effective than other solutions on the market
Industry standard from practice for practice
Fair licensing model
Couldn’t attend the i-doit Compliance Roundtable LIVE? No problem. We recorded the event for you.