Service Management
Better customer orientation through smart service management.
Service Management
More and more companies are digitizing their service management processes. We help you to select and implement your ITSM applications according to your requirements.
Service Management
More and more companies are digitizing their service management processes. We help you to select and implement your ITSM applications according to your requirements.
Why we are the right partner for you
We love solving the most complex ITSM requirements with Open Source
About
More customer loyalty through service management
Service management is the use of methods and products that are used for the provision and improvement of one’s own service processes. IT is becoming more agile and complex, and service management must keep pace. Service management can no longer be static.
The more important IT systems become for the success of a company, the more important it becomes to have a systematic IT service management system that ensures that faults are rectified as quickly as possible, either in contact with internal colleagues or with external customers.
About
More customer loyalty through service management
Service management is the use of methods and products that are used for the provision and improvement of one’s own service processes. IT is becoming more agile and complex, and service management must keep pace. Service management can no longer be static.
The more important IT systems become for the success of a company, the more important it becomes to have a systematic IT service management system that ensures that faults are rectified as quickly as possible, either in contact with internal colleagues or with external customers.
About
More customer loyalty through service management
Service management is the use of methods and products that are used for the provision and improvement of one’s own service processes. IT is becoming more agile and complex, and service management must keep pace. Service management can no longer be static.
The more important IT systems become for the success of a company, the more important it becomes to have a systematic IT service management system that ensures that faults are rectified as quickly as possible, either in contact with internal colleagues or with external customers.
In this presentation we will show you how to use interfaces for the automation of your data center processes in a meaningful way.
About
Standards instead of commercial suites
Want to go for standards and not spend a fortune on the big commercial suites? becon uses for the implementation of your requirements the ITIL method, the open source based CMDB
i-doit
and the open source ticket system
((OTRS)) Community Edition
(Znuny + OTOBO).
About
Standards instead of commercial suites
Want to go for standards and not spend a fortune on the big commercial suites? becon uses for the implementation of your requirements the ITIL method, the open source based CMDB
i-doit
and the open source ticket system
((OTRS)) Community Edition
(Znuny + OTOBO).
About
Standards instead of commercial suites
Want to go for standards and not spend a fortune on the big commercial suites? becon uses for the implementation of your requirements the ITIL method, the open source based CMDB
i-doit
and the open source ticket system
((OTRS)) Community Edition
(Znuny + OTOBO).
The central IT documentation
i-doit is a powerful web-based application,
with which you can create and manage a 360° documentation of your entire IT infrastructure.
Test now 30 days free of charge!
Service Management
Links
Solutions
CMDB & Documentation
Ticketing
Discovery
ITSM Integration
Products
i-doit
i-doit Compliance Suite
i-doit add-ons
((OTRS)) Community Edition, Znuny, OTOBO
JDisc
OpenCelium
Contact
Instant contact
Do you have any questions, suggestions, requests or are you facing a particular challenge? We look forward to hearing from you!
+49 (0) 89 608668-0