Efficient IT management with high-performance IT documentation is crucial for companies of all sizes. In order to exploit the full potential of the i-doit solution, expert advice and professional support are often essential.
becon BLOG
Service Management
EU AI Regulation: Regulation with foresight – What companies need to know now
With the AI Act, the EU has adopted the world’s first comprehensive AI regulation for the regulation of AI according to a risk-based approach.
CMDB and ITIL: Best practices for successful IT service management
Effective IT service management (ITSM) is essential for the success of companies. The Configuration Management Database (CMDB) and the ITIL (Information Technology Infrastructure Library) framework play a central role in this. These two elements help companies to manage their IT services efficiently, improve service quality and optimize operating costs.
ITSM and ITIL as automation strategies
In a world characterized by constant technological development and digital transformation, IT Service Management (ITSM) and IT Infrastructure Library (ITIL) play a crucial role in the design and optimization of business processes. In this article, we take a look at the basics of ITSM and ITIL, particularly in the context of automation and digitalization.
becon takes over the software DATAGERRY from NETHINKS
After successful negotiations, the acquisition of the DATAGERRY software developed by NETHINKS has now been officially confirmed. Managing partner of becon GmbH Mr. Steffen Rieger and managing director Mr. Uwe Bergmann of NETHINKS GmbH agreed on the takeover.
4 good reasons to document medical technology with i-doit
Combine the structures of IT documentation with the...
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