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i-doit

Order creates stability

Service Management

i-doit offers more than just IT documentation

Investment-safe i-doit implementation and stable operation

Complex security requirements for a successful audit

Easy integration of processes and data islands

Huge wealth of experience as i-doit Premium Partner

All-round carefree package for i-doit

Support for the right blueprint for your requirements

The 360° IT Documentation

i-doit is more than just the best open source based platform for IT Documentation. With an intelligent relationship model, the ability to model IT services, manage configurations to devices and applications, and visualize dependencies and statistics, i-doit becomes a business-ready CMDB.

premium partner

becon is i-doit Premium Partner,Certified Support Partner and Development Partner of synetics GmbH and thus provides the all-round carefree package.

premium partner

becon is i-doit Premium Partner,Certified Support Partner and Development Partner of synetics GmbH and thus provides the all-round carefree package.

Advantages

The advantages of i-doit

360° IT Documentation

Individual rights system

Free definition of relationship models

Extensibility through a multitude of add-ons

Immediate operational readiness without time-consuming introduction

More cost effective than other solutions on the market

Industry standard from practice for practice

Fair licensing model

About

Our Services

Consulting & Conception
becon
advises you on the licensing and requirement-oriented use of i-doit on the basis of best practices. In addition to the design of the architecture, all future integrations of third-party applications, data interfaces, individual add-on developments and special security requirements are taken into account in a concept.

Training & instruction
becon
train you even before the i-doit installation. In doing so, the requirements understood in the concept are taken into account and exemplified. Thus, it is clear to all sides what can be expected from an implementation. Supplemental admin and operator training can follow an implementation.

Installation & customizing
becon
carries out a well-planned installation of i-doit incl. of all add-ons with focus on the add-ons Documents, VIVA and Analysis. In addition, becon takes over the customising – if required also according to complex criteria – as well as the implementation of application connections and security measures (encryption, anonymisation, data separation, secure data storage).

Integration & Development
becon
integrates i-doit into your IT process landscape. The APIs of ticketing, monitoring, configuration management, identity management and SIEM are used. Integration examples: JDisc, OTRS, Zammad, Remedy, openITCOCKPIT, Icinga2, Sensu, openNMS, Zabbix, SaltStack, Active Directory. In addition, i-doit data can be imported, exported and synchronized, and individual add-ons can be developed.

Support & operational support
becon
supports you flexibly from classic support according to different performance levels, to a spontaneously callable annual contingent with guaranteed response times, to employee leasing (ANÜ) for the support of your operation.

Industry know-how & solutions
becon
offers i-doit services across all industries. In the following industries becon has acquired specialist knowledge and developed specific best practices for i-doit: Information Technology, Telecommunications, Healthcare and Public Administration.

Extensibility

becon Add-ons from i-doit

logo i-doit add-on isms becon gmbh
logo i-doit add-on viva2 becon gmbh
logo i-doit add-on azure becon gmbh
logo i-doit add-on medtec becon gmbh
logo i-doit add-on otrsc becon gmbh
logo i-doit add-on scanit becon gmbh

One documentation for all use cases

Connect the departments of your company with each other.

The start of your IT Service Management

You can connect countless other systems via many integrated interfaces.

One documentation for all use cases

Connect the departments of your company with each other.

The start of your IT Service Management

You can connect countless other systems via many integrated interfaces.

Request now!

How you benefit from systematic IT documentation with i-doit

With i-doit, IT managers gain an overview of their overview of their data center infrastructure, which greatly supports far-sighted and strategic IT management in times of increasing digitalization and brings quantifiable benefits:

You can see where hardware or license purchases can be bundled and negotiate better terms.
You can better plan updates and maintenance procedures because dependencies within your data center infrastructure become visible and show which infrastructure or company areas may be affected.
See how different IT services are really being used and optimize license management and maintenance contracts.
You gain a reliable basis for resilient risk analyses if you want or need to conduct systematic risk management for legal or business reasons.

About

Data integration and interfaces

An open API and separate add-ons and extensions also make i-doit the control center of data center operations. Once all configuration items have been captured, they can be made available to all adjacent processes for further processing. This eliminates the need for manual maintenance of system data such as host name, IP, software, etc. in the Availability, Performance, Risk, Incident, Problem, Change and Release Management ITSM processes.

A big advantage of i-doit is not only the sharing of data, but also the many possibilities of data mining. Data can be imported via automatic scans from inventory and discovery or via the API.

About

Data integration and interfaces

service management data integration

An open API and separate add-ons and extensions also make i-doit the control center of data center operations. Once all configuration items have been captured, they can be made available to all adjacent processes for further processing. This eliminates the need for manual maintenance of system data such as host name, IP, software, etc. in the Availability, Performance, Risk, Incident, Problem, Change and Release Management ITSM processes.

A big advantage of i-doit is not only the sharing of data, but also the many possibilities of data mining. Data can be imported via automatic scans from inventory and discovery or via the API.

About

Data integration and interfaces

An open API and separate add-ons and extensions also make i-doit the control center of data center operations. Once all configuration items have been captured, they can be made available to all adjacent processes for further processing. This eliminates the need for manual maintenance of system data such as host name, IP, software, etc. in the Availability, Performance, Risk, Incident, Problem, Change and Release Management ITSM processes.

A big advantage of i-doit is not only the sharing of data, but also the many possibilities of data mining. Data can be imported via automatic scans from inventory and discovery or via the API.

service management data integration

OpenCelium
The integration platform for i-doit

360° IT Documentation

i-doit Professional – An ISMS with the advantages of a generic CMDB

Security

We accompany you with our experience not only with the introduction of
i-doit
also with the audit preparation.

becon BLOG

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Contact

Instant contact

Do you have any questions, suggestions, requests or are you facing a particular challenge? We look forward to hearing from you!

+49 (0) 89 608668-0

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