Unterhaching, 04.07.2024 – OpenCelium GmbH is pleased to announce its official partnership with KIX Kixdesk. This strategic collaboration aims to leverage synergies and provide customers of both companies with enhanced solutions for data exchange and IT process automation.
The close cooperation between OpenCelium and KIX Kixdesk, which is based on mutual appreciation of each other’s expertise, will be further deepened by this partnership. Steffen Rieger, CEO of OpenCelium GmbH, and Rico Barth, CEO of KIX, recognized that the integration of OpenCelium solutions into the KIX platform enables users to exchange data between different applications even more flexibly and efficiently.
“This partnership promises significant improvements in the automation of IT processes and offers both existing and new customers enhanced opportunities to optimize their IT infrastructures. OpenCelium simplifies the way companies automate their IT processes and exchange data. It specializes in supporting companies with innovative solutions in the area of API management. Our technology enables quick and easy configuration and synchronization of interfaces, resulting in significant time and cost savings.”
“Valuable data can be exchanged between applications even more flexibly. OpenCelium offers a powerful, open technology that enables companies to efficiently network their IT infrastructure and optimize their processes with user-friendly solutions such as the Connection Editor.”
“The future synergies with OpenCelium were obvious right from the start. The partnership was quickly established and the added value for customers is enormous due to the respective strengths and ease of integration. It’s a very good fit both on a human and technical level. This was also immediately apparent at the first joint appearance at this year’s KIXCONF, where OpenCelium was very well received by the participants and aroused great interest. We are therefore very much looking forward to successful joint projects with Andreas Geist and his team – for the best possible benefit of both our customers.”
The KIX connector: flexibility and adaptability
The new KIX connector enables companies to seamlessly integrate and automate their IT infrastructure. Using the drag & drop function in the Connection Editor, users can create individual interface connections that are precisely tailored to their specific needs. This not only facilitates data exchange, but also improves efficiency and productivity within IT departments.
Business templates: Simple integration with i-doit and Jira
The new business templates are specially designed to simplify the integration of KIX with i-doit and Jira. These templates provide pre-configured links that allow for quick and easy implementation. This means that companies can spend less time and resources on integration and instead immediately reap the benefits of optimized data exchange.
About KIX Service Software
KIX Service Software GmbH develops and markets the open source service management software of the same name, “KIX”. Founded in 2006, the company employs more than 50 people at its Chemnitz and Dresden sites. KIX is flexibly available both as an on-premises and cloud solution. KIX offers a wide range of functions aimed at making the IT service and support process more efficient and transparent. These include functions such as a ticket system, asset management, self-service portal, knowledge and FAQ database as well as powerful reporting and dashboard tools. In addition, KIX enables a wide range of enhancements, including professional field service management, automated device inventory, maintenance planning, time recording and much more. Further information is available at: https://www.kixdesk.com/
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