User Story Gaplast |

Data exchange with OpenCelium

Efficient management and scaling of interfaces

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Gaplast reports positive results from the integration of the API gateway OpenCelium.

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Connection of applications, development of automated IT documentation.

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Florian Schaefer

Information Systems Team, Gaplast GmbH

The decision-making process for OpenCelium

“Different tools are used in the company, but they were not able to exploit their full potential due to a lack of connection with each other. In addition to a planned migration, a data exchange between i-doit, Znuny and Baramundi was also required. After becon GmbH had already carried out the migration from OTRS to Znuny, we became aware of OpenCelium, which, after further discussions, turned out to be the optimal tool for mapping our requirements.”

Florian Schaefer

Information Systems Team, Gaplast GmbH

The decision-making process for OpenCelium

“Different tools are used in the company, but they were not able to exploit their full potential due to a lack of connection with each other. In addition to a planned migration, a data exchange between i-doit, Znuny and Baramundi was also required. After becon GmbH had already carried out the migration from OTRS to Znuny, we became aware of OpenCelium, which, after further discussions, turned out to be the optimal tool for mapping our requirements.”

Overcoming application boundaries with the API Management Hub OpenCelium

One challenge in the programmatic mapping of IT or business processes is overcoming application boundaries. At some point, the functional spectrum of an application comes to an end and you have to pass the data baton to another application so that the process can continue undisturbed without any manual intermediate steps. Companies must ensure that all applications and systems work together flawlessly in ongoing data center operations and possibly in a connected cloud and can be easily adapted to changes and new requirements.

Connecting API-enabled applications with OpenCelium was our solution to the challenges of communication between applications. The connection of different tools always comes into play when they need to communicate with each other and exchange data. Whether connecting a service desk such as OTRS, a monitoring system such as PRTG or collaboration tools such as Trello. The connection of various tools is particularly useful for a CMDB in order to prevent duplicate data maintenance, relieve the burden on existing personnel resources and achieve a high degree of automation.

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